Demystifying IT Outsourcing

Much is said about maximizing returns from engineering investments. We believe IT engineering needs continuous efforts towards excellence and this alone can create real value for IT investments with sustainability.

PSI provides IT outsourcing solutions to technological issues that exist as bottlenecks to organizational growth. We understand that every time a client decides to outsource a component of IT workflow, there is a clear objective behind it. We understand the reasons and deliver the solution to customer’s IT problem without fail. Our approach is that of delivering high performing outcomes that easily fit into the IT strategy of our clients. Our outsourcing model focuses on PSI Service Delivery guarantee with highly transparent performance benchmarking: -

At PSI  “Cost of Quality” is “Zero”

At PSI we believe in the “Right at First Time Approach” to make sure that your investments are counted for. Quality is an Investment made to ensure the conformance to requirements, prevention of non-performance and failures. We make sure that delivery is not hindered with any untimely surprises thus removing all hidden costs to outsourcing. We make sure:-

• To understand & quantify quality standards needed for each project
• Align the project management needs to the defined quality outcomes
• Financial accountability by delivering the defined quality benchmarks
• To keep the cost of NOT creating a quality product or service as “Zero”

Capabilities & Commitment to withstand Contingencies

We might have the best people and IT strategy to implement our business goals, but no strategy can cover all possible eventualities. In technology, there are inevitable changes and volatile variables. Looking at today’s technology environment, PSI is the safest IT partner for you. What makes us different is our ability to withstand contingencies in real time. For us, contingencies are a chance to prove that we deserve to be your preferred IT partner. Over the years we have developed business practices that ensure we are ready to withhold unforeseen situations. A few examples could be: -

• Mapping Business & Operational Contingency:
  • Predefined processes and plans under: R-MAP (Risk- Mitigation at PSI)
  • Facility of local jurisdiction for all our clients
  • Flexi & client centric contracts
  • IPR & Data Security: Strict practice at all levels starting from: Employees, PSI Premises and measures at Network, Hardware and Software level.
  • External back up of entire company/client data, multiple development centers
• Project Management Related Practices:
  • Agile and Scrum based methodologies
  • Flexi Resource Planning: Scale up & Scale down as per situation
  • Extensive but need based reporting with live 24*7 project access
  • Close loop approach on all projects with meticulous analysis and monitoring
  • Knowledge plough back through centralized system: KZM (Knowledge Zone Management)
  • Surplus resource pool back-up for each project

Performance driven process rather than Process driving performance

As an IT partner the team in PSI is passionate about their projects and work as your extended team. The conviction of our team allows us to perform beyond the expectations most of the times. We follow processes that create business value for clients. We truly believe in seamless delivery experience and that alone is the best benchmark to follow. Some of the key values of our service are: -

• Humanistic approach to situations and always try to understand the reverse perspective before making any decisions
• PSI has a holistic approach towards the technology environment and we always incorporate scalability right at the beginning, so that our solutions can be part of your system and not a mismatch
• Our approach to Engineering is pro-active rather than reactive
• The performance testing is not done merely at the fag end of development cycle but the performance based benchmarks are mapped to each stage in the SDLC
• Engineering contribution should make positive impact to performance, in addition to the business impact of improved functionality
• Our performance driven development helps you realize real value from technology investments and ensure that IT systems are aligned to organization’s business and scalability goals

Delivery E² = Experience X Expertise

Team in PSI needs no hand holding, are self driven and rich with Project Management experience. We will take least of your time to manage resources, which at times turn out to be the hidden cost in outsourcing engagements. Our teams are experienced in delivering projects in different countries which result in our multi-cultural affinity & global delivery capabilities. PSI also maintains a wide variety of skill base to make sure our clients have the access to latest tools and technology platforms to excel in their business

PSI Stability + Right Size

PSI is a financially stable company with just the right company size for an IT partner who is willing to do what is required to suit Client’s requirements. We have been working for more than 10 years while delivering successful projects in Software Product Development for small to mid-size companies at large. We understand your IT concerns and provide the exact partnership oriented approach which you can trust and rely upon, at all times.

Truly Global Delivery Capabilities

Our belief in partnering with likeminded brains has helped us build a truly global partner network. We have partner companies in USA, Canada and UK helping us to offer you a robust delivery network which shares our vision of providing high quality engineering services meeting your end-to-end IT needs. So if you are a company located in US or UK, our local Partner will be your next door help.

How we manage the rising cost in India?

We offer lowest possible software development costs for high quality work done. As a result PSI can match delivery with the promise of providing best return on your IT Investments. Lot of it has to do with the location of our Research & Development Center in Jaipur, India. PSI is the pioneer IT Service Company in Rajasthan and has been in business for more than ten years now. We proudly transfer the benefits we derive out of our culture, location & skill base as:

• World class Infrastructure and facilities to empower Technology businesses
• Access to highly talented engineers from more than sixty colleges affiliated to University of Rajasthan
• Lowest Attrition rates in the Industry owing to talent availability
• Costs remain 50-60% lower than local loaded costs of software development in US, UK, EU and Australia
• Costs are further 20-25% lower than local loaded costs of software development within India in Tier A cities like Bangalore, Mumbai, Delhi etc.