Salesforce

We transform your enterprise and boost customer experience.

Leverage salesforce.com technology to transform your enterprise and boost customer experience; enhancing business efficiencies.

With Salesforce.com applications, we take your CRM functionality to a different level and redefine the platform’s application for Sales, HR, Marketing, Finance and Custom Applications hosted on the Cloud. With Cloud services, you are saved of hardware/software installation, enabling faster risk deployment with swift upgradation.

Salesforce CRM is ideal for small businesses as well big that need to make the most of all their assets, including their people, customers, and technologies. It’s low cost because there are no big up-front investments in hardware, software, or getting up and running. It’s low risk because you pay as you go—and as you grow, the application grows with you. Most importantly you don’t have to invest in security because your data is protected by the same security trusted by some of the world’s largest and most security-conscious organizations.

Salesforce.com (SFDC) is a suite of CRM products that work together to make today’s corporations function more efficiently and profitably.

Salesforce makes revolutionary business applications, served from the cloud, designed to help you generate leads, get new customers, close deals faster, and sell, service, and market smarter. It all adds up to growth, and possibly the need for more office space.

In other words, CRM is an approach to manage company’s interactions with current and future customers. It often involves using technology to organize, automate and synchronise sales, marketing, customer service and technical support.

  1. Sales Cloud : Sell smarter and faster
  2. Service Cloud : Support every customer, anytime , anywhere
  3. Marketing Cloud : Customers marketing journey
  4. Community Cloud : Remaining customer, partner and employee engagement
  5. Analytics Cloud: Business analytics on any data, any device
  6. App Cloud : Build apps fast, build business faster
  7. IOT Cloud: Rethink the Internet of things

Why Sales force?

  • Stay upgraded with Chatter
  • Integrate with email applications
  • Integrate with Google Apps
  • Go mobile: You can take it with you
  • Set up reminders
  • Help people find you
  • Email templates
  • Lead assignment & auto-response emails
  • Twitter-to-lead
  • WordPress-to-lead
  • Create reports, real-time dashboards and analysis
  • Advanced Capabilities—No Software Needed
  • Marketing Automation
  • Secure, Scalable Online Infrastructure
  • Advanced Tools for Large-Scale Deployment

How we help?

At Pratham Software (PSI) we offer cloud-based solutions comprising Consulting, Implementation, and Training & Development. From configuration and customization of all Salesforce.com products to building applications on the Salesforce platform or Mobile Applications, we can do nearly everything for you.

We deliver expert assistance across a broad spectrum of domains namely, Configuration and customization, Application development for Salesforce and Mobile, APEX development, VisualForce, Territory Management, Customizable forecasting, multiple currency management, Entitlement management, Communities, Data Migration and Integration.

Our expert team comprises:

  • Functional and data integration expert with SAP, Oracle, MSSQL, Workday, Big data, etc.
  • In-depth knowledge of cloud technologies like Salesforce, AWS and Azure
  • Expertise in APEX, Sites, Visualforce, Mobility, Territory-management, Customizable forecasting, multiple currency management, Entitlement management, Communities, etc.
  • As an ISO 9001:2008 Certified company, strict adherence to compliance and quality are observed in every process
  • Cost effective solution with business development as we understand your business values
  • Extensive use of Agile methodology
  • Excellent track record of delivering projects on time

Salesforce Offerings:

  • Salesforce Consulting: Providing technological and business consulting to our valued stakeholders from the inception of the requirement till the final delivery and thereafter support and maintenance
  • Development / Implementation: Our expert Salesforce team provides Implementation services for successfully delivery and rollout of Salesforce platform
  • Data Migration: Data migration from legacy systems / CRMs to Salesforce
  • Production and Support: We provide customized application support
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