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Case studies

White Papers

Leverage Product Analytics: Game Changer For Your Product’s Success

In this age of information, data is at the heart of every decision-making that shapes the  future of a business. Data analysis provides invaluable insights. These not only help companies improve their existing products, but also develop new products which are profitable and sustainable.

Electronic Bill Payment and Presentment

Electronic Bill Payment and Presentment is a core component used by financial institutions & service providers to collect and present payments via the internet or telephone (IVR).  EBPP as a process that allows you to create, process and pay bills over the internet.

BPM and SOA Synergy and Strategy

Business Process Management (BPM) has consistently come up as a topic of debate amongst experts. While working on any Workflow Application that has BPM architecture, IT professionals struggle with questions like; how to support new business processes? How to adapt to changing conditions and improve execution competency? They desperately want to turn their technical capabilities into business agility.

Communication powers business, Twilio powers communication

Communication has revolutionized our lives and it is one domain in the global arena which transforms rapidly. The technology of communication brings about a rapid overhaul in the way we conduct our routine affairs. It calls for consistent change and upgrade.

Service Oriented Architecture

After the dotcom burst, the companies worldwide went on a cost cutting spree. Web services were presented as easy on integration and hence could be used to reduce the total cost of operation. Any one, using SOAP, considered himself/herself to be one of Web service implementers and a candidate for drumming up lower integration costs. Overselling the lower integration costs via Web service route lowered the strategic importance of adopting what is now known as service oriented architecture. Barring a few exceptions, notably an HBR case study1, Web services are still being seen as cost minimizes. This white paper however takes a divergent view.

Digital Video Broadcasting

Digital Video Broadcasting (DVB) is a set of standards for the digital transmission of video and audio streams, and also data transmission. It distributes data through variety of approaches such as satellite, cables, terrestrial television or terrestrial television handheld ,microwave etc.

Conditional Access System

All pay-media operators require a means for ensuring that payment is received in return for the program content they provide. The technical system that achieves this objective is called a Conditional-Access (CA) system.

The definition of Conditional Access is “access is based upon certain condition”. In terms of digital broadcasting, a user gets just what they have ordered for, no more any less. Under a Conditional Access System an authorized receiver can only decrypt the broadcast content.


News@Pratham Software (PSI)

SPARDHA 2017: Sports and Wellness Week @ Pratham Software

Sports teaches you character, it teaches you to play by the rules, it teaches you to know what it feels like to win and lose, it teaches you about life.

We at Pratham Software, constantly try to create a healthy working environment and have been organizing our annual sports week to keep everyone on their toes on the health front. A string of field and indoor sports events took place during this time featuring employees allocated in four groups named Aqua, Aries, Ignis and Terra.

The event started with traditional lamp lighting and Captain’s oath taking ceremony. The employees participated and played Carrom, Table Tennis, Chess, Scrabble, Sudoku, Ludo and Kho-Kho games. They not just competed for individual glory in games but also worked towards overall victory of their teams. The employees showed their enthusiasm and enjoyed the games.

The game coordinators, umpires, volunteers, and coordinating teams made the event a grand success. The two week long sports week helped employees revisit their childhood and experience all the excitement of school sports with a difference!

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Pratham Software Pvt. Ltd. upgrades to ISO 9001:2015

In our endeavor to adopt industry best practices in the area of quality and security, we at Pratham Software (PSI) have recently upgraded our ISO 9001 Quality Management System (QMS) certification from version 2008 to the latest version 2015. TÜV-SÜD South Asia has granted this certification, which is one of the largest and most reputed independent inspection, certification and testing organizations in the world.

In addition, we have blended our QMS with Information Security Management System (ISMS) to form a rich Management System (MS). This upgrade marks an important milestone towards making Pratham Software a quality and safe destination for solutions and services outsourcing. As a result, we enhance our customers’ confidence in our management system.

17 Years of Excellence: Empowering Organizations Globally with Effective, Inspired, and Innovative Solutions

Foundation day is a day where we celebrate our past, present, and future together. PSI celebrated its 17th foundation day on 10 Jan’2017. The event started with Deep Prajvalan and Ganesh Vandana to gather the almighty’s blessings. Next, the students of Pratham Shiksha (An NGO run by PSI) performed on Vande Mataram, a patriotic dance act.

We had kids’ talent show, musical performances, drama and dance items focusing on the current societal issues. A video on the 17 wonderful years of Pratham Software (PSI) and the team memories was presented.

Our support staff was honored for their dedication and service throughout the year. The evening concluded with commitment and performance awards for the well deserving employees.

The 17th Foundation Day was indisputably a big hit with persistent efforts and enthusiasm from all employees and their families.

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PSI Partners with Instilligent in New Zealand

Instilligent has partnered with Pratham Software (PSI), headquartered in the US, with development offices in India. This partnership has significantly extended Instilligent’s software delivery and scaling capabilities.

Instilligent will be leveraging PSI’s experience and vast team close to 300 people with expertise in contemporary technology streams like Microsoft (Major Capabilities), Enterprise Mobility, Java, LAMP stack and Independent Testing. Instilligent will provide New Zealand-based, native English account management support covering the APAC and US time zones.

As a joint venture, Instilligent-PSI will deliver a comprehensive range of IT and programming services at a highly competitive price, leveraging offshore resources of PSI and Instilligent’s  local New Zealand and Asia Pacific experience in understanding client business requirements, programme management and cultural understanding of delivery expectations.

Instilligent-PSI will offer the following services:

  1. Software Product Engineering
  2. Application Development & Maintenance
  3. Software Testing
  4. Business Process Management
  5. Content Engineering
  6. Mobility Solutions

In this era of global economy, outsourcing has become an integral part of every leading organization, and is now a core business strategy for a competitive cost advantage.

‘It is important that values are shared to ensure that there is alignment when it comes time to deliver.  Instilligent-PSI understands and addresses this problem by ensuring you have native English speaking account managers, based in New Zealand to ensure local support and time-zone coverage,’ says Instilligent founder, Marc Armstrong.

We understand the importance of careful and proactive planning of your outsourcing strategy and, as a result, we are NOT focused on immediate short term savings, instead we pride ourselves in establishing long-term win-win relationships with our clients. We can guide and consult and can formulate your outsourcing strategies to ensure you benefit in the long run.

‘Our focus for our clients is to achieve agility, scalability, speed, pricing transparency and predictable outcomes for their IT spending and outsourcing initiatives.’ says Marc Armstrong, Founder of Instilligent.

Instilligent-PSI’s diverse technological expertise in programming languages, databases, servers and engineering tools mean that we can expand and pivot with your business.

About Instilligent

Instilligent is an offshore software development resource provider, focusing on enabling scalability and cost effective software delivery for global businesses. We pride ourselves in enabling rapid growth for our customers. Our team of core account management specialists, experienced in programme and project management, are located in New Zealand to provide native English speakers in your time zone.

With our experience in project, account management and software development in Asia, Instilligent offers exceptional client services and makes outsourcing of software development much more accessible and responsive.

We firmly believe in going that extra mile for the customer. This attitude of service and a belief that the customer is always right is a part of our DNA. A commitment to quality and well-established workflows enable us to consistently deliver robust solutions that effectively meet customer requirements. With every project undertaken we endeavour to create a long relationship with our customer based on the tangible value delivered. To know more about the services offered by Instilligent, please refer to

About Pratham Software (PSI)

Established in the year 2000, Pratham Software (PSI) is a global software solutions provider delivering across various segments such as OPD, BPM, AMD, ISV, Web & Multimedia, Testing, and Consulting Services. With offices in the USA, Canada, Germany and a development centre in India, we serve a highly diverse customer base from start-ups to Fortune 500 companies across industry and technology domains. To know more about the services offered by PSI, please refer to

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Xamarin Dev Days held @ Pratham Software

Xamarin Dev Days are organised worldwide to provide attendees with a hands-on learning experience about the emerging technology i.e. Xamarin. The purpose is to have a better understanding of how to build, test, and monitor native iOS, Android, and Windows apps with Xamarin.


The Xamarin Dev Days Jaipur event was held on 15 October 2016, at Pratham Software’s Sitapura premises.

The event brought together participants from across the country who work on Xamarin Platform or wish to absorb the tech platform. The speakers spoke about the Native iOS & Android development with Xamarin, integration with Visual Studio, Cross Platform UI with Xamarin.Forms, Xamarin with Azure and other benefits of utilizing it over native platforms.

Apart from this the Pratham Software showcased its expertise in the Xamarin through the various projects undertaken and successfully delivered. The second half of the day had hands-on lab wherein the participants not just learned about the platform but also showcased their skillsets.

The day provided an in-depth insight into Xamarin and an experience with utmost value for the participants and organisation.

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Kids Fun Day Celebrated @ Pratham Software (PSI)

This Saturday was a different day at work. We had invited little guests to the office.

All the employees had brought their children to the workplace. The little wonders were welcomed with presents and confetti. The kids were curious to know what exactly their parents are doing at work, how the company works, how’s the office culture etc. They were quite excited about how the day will unfold.

Numerous activities were lined up to engage the kids and make them comfortable. They had an aerobics session to start with, next came the visit to the premises wherein they enthusiastically looked for their parent’s workplace. They were greeted with candies and chocolates at the workstations.

Collage Image PSI Version 3

The different games were organised for kids be it lemon race or book race or balloon race. In the afternoon, kids watched some movies. A card making competition was held, the children keenly participated and made beautiful cards for their parents. Next, the kids wore their dancing shoes and tapped to peppy numbers.

A photo booth was prearranged to capture the moments with the kids. The mouth-watering delicacies were served to the visitors. The little guests were gifted with some lovely stationery items and other favors.

Energy & enthusiasm of our little wonders made the environment happening. And Yes! They loved “Their Mum/Dad’s working place”.

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Pratham Software Pvt. Ltd. achieves ISO/IEC 27001:2013

With rigorous audit over a span of a week, Pratham Software Pvt. Ltd. has been awarded ISO/IEC 27001:2013 certification, the Information Security Management Standard.

By achieving this globally recognized security standards of ISO/IEC 27001:2013, Pratham Software Pvt. Ltd. has demonstrated its commitment to adopt best data security practices to safeguard data of its growing client base.

ISO/IEC 27001:2013 is an internationally recognized Information Security Management Standard (ISMS), which ensures that organizations apply a framework to business processes to help identify, manage and reduce risks to information security, and considers not only IT operations but all business operations. ISO 27001 certification achievement demonstrates an organization’s ability to meet compliance requirements, which in turn increases customer satisfaction.

Pratham Software has integrated ISO 27001:2013 along with the existing ISO 9001: 2008 quality management standards. This certification is granted by TÜV-SÜD South Asia, which is one of the largest and most reputed independent inspection, certification and testing organizations in the world.

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NASSCOM Chairman visits Pratham Software (PSI) premises

NASSCOM CEO Thought Leadership session in association with TiE Rajasthan was organized on March 29, 2016 at Marriott Hotel, Jaipur.

The event was presided by NASSCOM Chairman, B. V. R. Mohan Reddy. Mr. Reddy’s session addressed a highly critical topic on ‘How entrepreneurs can steadily scale up their business?’ The session was specifically for entrepreneurs and CEO’s who want to break free and scale up.

Additionally, Mr Reddy also visited the Pratham Software (PSI) development centre premises at Sitapura, Jaipur during his visit. He interacted with the management and shared his views on the software industry and future trends. He went on to discuss the value chain analysis applicable for the IT industry and his plans to achieve NASSCOM’s vision for the IT industry. He believes that right attitude is more important than aptitude and ability to succeed in any industry.

The session proved to be truly insightful & enhancing for the employees and management.


Moreover, Pratham Software (PSI) holds a rewarding relationship with NASSCOM and has benefited from various NASSCOM initiatives at various levels; awareness, branding, endorsement, business development and knowledge sharing.

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Pratham Software (PSI)’s Participation in DrupalCon Asia 2016

DrupalCon Asia is one of the biggest events of the Drupal Community and this year PSI got an opportunity to be a participant in DrupalCon Asia 2016, held from February 18-21, 2016 at the Indian Institute of Technology, Bombay in Mumbai, India.


What is DrupalCon?

DrupalCon is the lifeline of the Drupal community, as it provides a platform where all the major stakeholders and contributors of Drupal come together and work upon the improvements that can be made to the project. DrupalCon also provides an opportunity to forge new and important business connections and friendships are built upon commonly shared interests in Drupal.

DrupalCon is held two to three times a year in different parts of world, where the Drupal community meets for a week that is dedicated to sharing and growing Drupal skills.

It brings together thousands of people from across the globe who use, develop, design, and support the Drupal platform.

DrupalCon Asia – A look from Pratham Software (PSI)’s perspective

DrupalCon Asia was an action-packed conference with opportunities fornetworking, contribution andenhancing the Drupal skills.

Friday, 18th Feb 2016 started with the funny act “3 idiots” played by Adam, Jeffery& Campbell, who are DrupalCon members. The act was awesome and gave the Indian tadka keeping in view the Indian audience.

The act was followed by Dries note, who is the Founder of Drupal, whotalked about the future of Drupal.The other sessions of the day provided insight onHooks, Events, Plugins, and Services: Pick the right tool for the job, everything multilingual in Drupal 8, Web Implementation Estimation – Science not an Art and Contribution: Getting involved and coming back for more.

Saturday, 19th Feb 2016, started with Danese Cooper who was the keynote speaker for the day. This was followed by sessions like Features V/S CMI – The battle for Drupal 8, The Drupal 8 Theming Experience, Drupal 8 Sitebuilding: Coding vs. Clicking, How to build a sustainable contribution culture in your organization and India’s journey from a Consumption to Contribution culture and the road ahead – Panel Discussion.

Sunday, 20th Feb 2016 was all about learning how to contribute to Drupal and we attended Mentored and General Sprint.

The three days provided an in-depth insight into Drupal and Drupal 8, and provided an experience with utmost value for the organization.

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Sonal Upadhyay recognised amongst the 50 most influential HR Tech Leaders

Sonal Upadhyay, AVP-HR at Pratham Software (PSI) has been awarded amongst the 50 Most Influential HR Tech Leaders, held at World HRD Congress 2016. The award ceremony was part of a three day long HRD Congress held at Mumbai, India.

The agenda for the Conference revolved around the theme, ‘Futurism of the Workplace: Technology in the business of HR’.

The Conference addressed various key aspects pertaining to relevance of Technology in the HR domain. What challenges technology poses for HR and how to resolve them? Can automation and robotics replace the human element?

The shortlisted individuals were selected by a team of experts with over 7 years of research experience. The list was further reviewed and the awardees were chosen by a jury comprising senior leaders, researchers and academicians.

The HR Tech awards recognise contribution by individuals and organisations for their outstanding work through innovation and excellence in the domain. The awards recognise HR person’s strategic thinking and manage a highly diverse workforce; talent, skills, and capabilities required for a global workforce while utilising the tools of information technology.

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