About Us

At Pratham Software (PSI) our belief in people and their capabilities defines and overrides our approach towards every client and partner engagement.

Established in the year 2000, Pratham Software (PSI) is a global software solutions provider delivering across various segments such as OPD, BPM, AMD, ISV, Web & Multimedia, Testing, and Consulting Services. With offices in the USA, Canada, Germany and a development center in India, we serve a highly diverse customer base from start-ups to Fortune 500 companies across industry and technology domains.

  • Nurture strong quality culture and build mature processes, enabling us to consistently deliver robust solutions that effectively meet customer requirements.

  • ...technology, for us, is just a tool to enhance user experience. The solution always gets precedence to technology.

  • ...we firmly believe in going that extra mile for the customer. This attitude of service and a belief that the customer is always right is a part of our DNA.

Today we bring to our customers a delivery experience of 2000 + man years.

A strong quality culture and mature processes built over time, enable us to consistently deliver robust solutions that effectively meet customer requirements. With every project undertaken we endeavor to create a long relationship with our customer based on the tangible value delivered.

We nurture innovation.

Innovation is at the core of every task and engagement at Pratham Software (PSI). We have created an open culture of inclusive work ethic that spurs innovation and growth. It is people, interacting as a team, that create value. This belief is central to the Pratham Software (PSI) culture.

We enrich client experience.

Our extensive domain experience, capabilities and teamwork are all focused on only one thing – enriching the client experience. Technology, for us, is just a tool to enhance user experience. The solution always gets precedence to technology.

We work with the industry.

We participate actively across associations and trade bodies such as NASSCOM, DSCI and STPI. Besides, we also contribute to their various activities in the field of Intellectual Property Rights (IPR), software quality, manpower training, infrastructure development etc.

Pratham Software (PSI) is a Microsoft Gold Certified Partner. In the BPM space, we work with IBM as an IBM-BPM Lombardi Partner.

We are a responsible corporate citizen.

At Pratham Software (PSI), we believe that as a corporate citizen, we should do our bit towards helping the society.

Pratham Shiksha, a charitable organization based in Jaipur, Rajasthan (India), promotes and supports basic education for the underprivileged through a school being run with the help of funds being contributed by Pratham Software (PSI) employees.

During the recent general elections to the Lok Sabha, Pratham Software (PSI) played a significant role in increasing the awareness for voting amongst the voters in Jaipur, India and was successful in helping an increase in voting percentage from the adopted area.

Pratham Software (PSI) “Ten” Commandments!

Pratham Software’s (PSI) values and ethics are effectively summarized in these commandments that all Prathamites follow.

  1. We will never hire as a favor. All hiring is purely on merit.
  2. We will hire only suitable people even if that means letting go of a business opportunity for the lack of the right candidate.
  3. We value talent. We are always looking for people with useful extra-ordinary skills because we strongly believe that talented people always create opportunities for themselves.
  4. We will never exploit any of our vendors and strive to keep all our payments current. In return, we expect highest quality and best prices.
  5. We have zero tolerance for any kind of corruption, theft or cheating – be it employees or vendors.
  6. We will keep Pratham Software (PSI) premises free from alcohol and smoking. We discourage our employees from both. Customers visiting our premises may smoke only in designated area.
  7. We will never engage in tax evasion of any kind.
  8. We will always sell our products and services ethically and only to those customers who need them. We will never oversell our services.
  9. We will work our utmost to ensure smooth relations with all our stakeholders, including employees, customers, vendors & society. We make full efforts to ensure these relations continue to be smooth even in cases where a relationship ceases.
  10. We will never discriminate on the basis of sex, caste, creed and religion.

Leadership

Guiding Force behind Pratham Software

Why Pratham Software (PSI)

Choosing a partner is always a difficult task. Here is why we think we offer some unique advantages.

Attitude

Immense opportunities are available in the dynamic IT industry both for the clients and service providers. We not only offer the best available solutions with the current technology stack, but also look out for future and emerging technologies.

We plan and transform ideas into reality with perfection.

While people are the basis of our strength, we firmly believe in going that extra mile for the customer. Along with this attitude, we are agile and transparent in all our processes.

We offer one-stop software solutions

From requirement gathering to providing training to the users of the software, we offer end-to-end services to our customers. Over 16 years’ experience of dealing with a diverse set of customers, has helped our processes mature to a degree where we make outsourcing absolutely hassle-free for our customers.

We prove a wide range of service solutions including Outsourced Product Development (OPD), Application Development and Maintenance (ADM), Business Process Management (BPM), Multi-media and Content Engineering.

Technical know-how across segments

In today’s fast changing world change is the only constant. With all technologies now talking to each other, solutions are increasingly becoming technology agnostic. However, this also means that the software developers can no longer afford to just specialize in one technology. They need to understand all major platforms.

At Pratham Software (PSI), we work across all major technologies such as Microsoft, Java and Open source. Our capabilities and experience includes developing solutions for web, mobile, Cloud and social media.

We have worked with enterprise customers in the areas of Process Automation (Business Process Management), Business Intelligence (BI), Data-warehousing and Analytics.

BPM is a major focus area for us, our engineers have worked on various major tools such as Force.com, Savvion, IBM Lombardi, Sharepoint and open source tools such as Activity. This focus has helped us gain leadership position in the BPM space in India.

Diverse talent pool

Our talent pool of over 200+ software professionals have diversified skill sets and have extensive experience of working across major geographies including USA, Canada, UK, Europe and Australia. We bring around 16+ years of expertise in Microsoft and Java technologies translating to over 2000 man years of off-shore experience. Our experience includes working with various clients ranging from start-ups to Fortune 1000 enterprises.

We nurture a strong quality culture and matured process enabling us to consistently deliver robust solutions that meet customer requirements. Our endeavor is that with every project we create measurable and tangible value for our customers.

Management System

Management System

Pratham Software has a well-established Quality & Security Management System, combined known as Management System (MS). The MS is an integrated system of processes aligned to Pratham Software’s Quality & Security Policies. MS is formed on the base of the Plan-Do-Check-Act (PDCA) cycle of continuous improvement.

The processes under MS are continuously aligned to the changing business needs and are flexible to accommodate the client specific needs. The continuous improvements are driven through collaborative management with active participation from the practitioners.

Pratham Software’s India development centre is ISO 9001:2015 and ISO 27001:2013 certified. Being certified in two ISO standards is a reflection of Pratham Software’s efforts to comply with the operational standards from a global perspective. It is also in line with the organisation’s focus on leadership, innovation, and continuous improvement.

Quality Policy  

Our ISO 9001:2015 Certified Quality Management System (QMS) has evolved with the robust practice of ISO standards at all functional levels since the year 2005. This has specifically improved based on our experience and continual customer feedback in our business practices.

Our Quality Policy states, “Pratham Software (PSI) is committed to timely deliver software solutions and services that fully meet the customer requirements and exceed customer expectations by developing a proactive, process oriented, continuously improving organisation where quality is reflected in everything that is done.

Information Security Policy

Our ISO 27001:2013 Certified Information Security Management System (ISMS) guarantees that controls and other forms of risk treatments are in place to prevent and defend against potential information security vulnerabilities. Our ISMS certification applies to all the different security controls across all the categories without any exclusions, reconfirming Pratham Software as a secure, trustworthy and well-managed business partner, providing assurance of information security management capabilities to its stakeholders.

Our Information Security Policy states, “Pratham Software (PSI) is committed to maintain and protect all the information in use or stored according to its value, sensitivity and the risks to which it is exposed at the same time, complying with all the legal, regulatory and customer contractual requirements. This applies to all the information, whether in soft copy or hard copy.”

CSR

Pratham Shiksha is a charitable organization in Jaipur, Rajasthan (India) to promote and support basic education for the underprivileged. We wish to make an effort and contribution towards enhancing the level and spread of education in India.

We believe that lack of education is the root of several problems afflicting the Indian society. It is a serious impediment to develop and improve the quality of life. Pratham Shiksha aims to make a positive difference in the sphere of education.

We wish to direct our efforts towards meaningful and sustainable improvements instead of temporary relief. We aim to enable and empower people to improve their lives and conditions. Therefore, projects and activities supported by Pratham Shiksha are focused on planned human and social development instead of random charity.

Pratham Shiksha collects funds through personal and corporate contributions, and canalizing them to support efforts in the society, which are in line with its mission.

For more details please visit: www.prathamshiksha.org

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