Pratham Software has a well-established Quality & Security Management System, combined known as Management System (MS). The MS is an integrated system of processes aligned to Pratham Software’s Quality & Security Policies. MS is formed on the base of the Plan-Do-Check-Act (PDCA) cycle of continuous improvement.
The processes under MS are continuously aligned to the changing business needs and are flexible to accommodate the client specific needs. The continuous improvements are driven through collaborative management with active participation from the practitioners.
Pratham Software’s India development centre is ISO 9001:2015 and ISO 27001:2013 certified. Being certified in two ISO standards is a reflection of Pratham Software’s efforts to comply with the operational standards from a global perspective. It is also in line with the organisation’s focus on leadership, innovation, and continuous improvement.
Our ISO 9001:2015 Certified Quality Management System (QMS) has evolved with the robust practice of ISO standards at all functional levels since the year 2005. This has specifically improved based on our experience and continual customer feedback in our business practices.
Our Quality Policy states, “Pratham Software (PSI) is committed to timely deliver software solutions and services that fully meet the customer requirements and exceed customer expectations by developing a proactive, process oriented, continuously improving organisation where quality is reflected in everything that is done.”
Information Security Policy
Our ISO 27001:2013 Certified Information Security Management System (ISMS) guarantees that controls and other forms of risk treatments are in place to prevent and defend against potential information security vulnerabilities. Our ISMS certification applies to all the different security controls across all the categories without any exclusions, reconfirming Pratham Software as a secure, trustworthy and well-managed business partner, providing assurance of information security management capabilities to its stakeholders.
Our Information Security Policy states, “Pratham Software (PSI) is committed to maintain and protect all the information in use or stored according to its value, sensitivity and the risks to which it is exposed at the same time, complying with all the legal, regulatory and customer contractual requirements. This applies to all the information, whether in soft copy or hard copy.”