WHY PSI?

PSI has extensive experience in building & managing IT Products & platform solutions. With Product Engineering expertise developed over 20 years of building products in a range of domains, we understand the life cycle of building & continuously evolving products keeping up with the evolving domain & agile business needs.
We have perfected our Product Engineering practices in outsourcing & co-creation models with our clients to deliver products & platforms that enable them to scale.

Product engineering services

• 

  Service and product quality

  When you outsource, it is very likely that somewhere in your mind, you have already thought of challenges related to service quality. At PSI, we offer you complete control of the service and product quality with assurances of an established and progressive practice. We have fine-tuned our practices with experience of delivering quality to market leaders for almost two decades.

• 

  Qualified resources

  Pratham’s transparent policy ensures that each resource is formally introduced and interviewed from the customer’s point of contact. Our hiring process of “Hiring the Best” is what makes us confident in what we deliver to the customer.

• 

  Proactive Vs Reactive teams

  Problem-solving and principal risk identification capabilities with the proposed work on the product lifecycle are the signs of a proactive team. Our resources have remained involved in multiple projects with stringent timeline, and time and again have showcased capabilities to spot the underlying problem and report it before the issue becomes a headache. Project managers who set for each deliverable are well-versed in channelizing communication between the team and customer to make sure everything is reported, and nothing is left overlooked.

• 

  Innovation at the core

  Outsourcing has shifted its core from a cost-saving exercise to an innovation-driven model, and we have embraced it enthusiastically. We believe that if our resources aren’t going hand-in-hand with the current technologies, then it’s a disadvantage to our customers. Therefore, we invest in the training and development of our employees and ensure they are certified to understand and respond to customers’ business needs.

• 

  Time zone challenges

  This is one challenge we can’t deny or say that does not exist, the time difference between us (India) and most of North America is almost half a day, and to Europe is 5 hours. This has turned out to be advantageous for us as we always have a buffer to address changes and get work done overnight in case of a critical release. Our dedicated development center, onsite presence, and partnerships with nearshore providers have enabled us to deliver projects on time and be resources-ready to collaborate across the globe. Hence, we proudly call ourselves a “Your Glocal Software Partner.”

• 

  Cultural, communication and language differences

  At PSI, we are different, and we say that boastfully, but our talent and adaptiveness to technology are second to none. Our consultants and project managers have been appreciated for understanding the scope of work, business queries, and delivering it on time with top-notch quality. We are open to any client-preferred communication platform so that communication issues does not affect connectivity. This age of developers and managers have moved beyond the language barriers, and our hiring and training process that requires the candidate to pass an intensive English test on the lines of IELTS ensures the rest.

Product Development partner

• Product Management starts with overall Product Strategy. Our clients can focus on business, commercial and market aspects of the product. PSI will deliver the technology strategy and deliver on the technology road map.
• PSI can be your support at ideation, prototyping & conceptualization stage along with your product management team. We have been adding value especially for growing or mature products for life extension strategies.
• We can work in conjunction with your product managers/business team for collaborative and integrated product roadmap realization.
• We can handle the Salesforce security review process as it could be with an ISV case.
• PSI can work on your multiple products/product lines at the same time if they work with other Salesforce consulting companies that miss development capacity so you do not fall short of any capacity or expertise aspects.
• We also help to transfer all technical documentation, so your clients can use it for further needs with other partners, codebase updates and improvements, or different integrations.
• We can handle the whole technical scope of any Salesforce product development on top of Salesforce platform from the discovery phase to solutioning, architecting, development, integrations, and ongoing support maintenance.
• We at PSI delivers solutions with the help of Apex, Visualforce, Flows, and Triggers. We work to leverage our expertise for a scalable solution and ensure a robust foundation for any solution delivered.