The introduction of Salesforce Lightning experience in 2014 was, in many ways a prophecy about the future of CRM solutions. Packed with AI and analytics features, the salesforce lightning experience enabled businesses to transform their sales in ways unimagined before. Designed to meet the mobility needs of enterprises in the 21st century, salesforce lightning is faster, easier to adopt, and extremely efficient. As stated by one of the salesforce users; “It is a CRM tool that every 21st-century business deserves.”
