If you ever have been to an Opera, the first thing to catch your eye must have been the conductor at the centre with a baton in his/her hand. The conductor neither plays any of the instruments nor does he sing yet; he is the most crucial part of an Opera. A slight twist in the movement of the hand can send the Opera into a chaos mode.
Doesn’t it sound similar to what a Business Process Management (BPM) has been doing for enterprises over the years now? BPM helps enterprises to manage and track workflows efficiently through greater control over all cross functions such as HR, Marketing, Sales, Finance, etc. But like all good things must change for the better, the BPM too is now in its spring and has found a worthy successor in iBPM or intelligent Business Process Management.
What is iBPM?
Gartner first introduced the iBPM in 2012, and since its introduction, it has been hailed as the future star of the BPM software domain. iBPM is the true 21st century BPM suite, which leverages on a whole list of cutting-edge technology features like big data mining, machine learning, cloud computing, mobility, Artificial Intelligence (AI), etc.
iBPM is equipped with cutting edge functionalities to learn, evaluate and improve business sans any or least of human intervention. This is an ideal solution for enterprises that have for long an efficient and trustworthy solution for increasing and improving business efficiency through informed decisions and team collaboration.
iBPM vs Traditional BPM
iBPM takes all that is good and great with traditional BPM while adding new analytics and intelligent layers to it. It means that instead of processes driving business decisions as is the case in traditional BPM, data will be key for decision making under iBPM.
The Benefits For Enterprises
Despite being a relatively new concept, iBPM has seen strong adoption in the enterprise market. The primary reason for its adoption is its multiple benefits such as easy mapping of business processes, improved real-time decision making, etc. With extended capabilities in the form of cloud computing, AI and mobile integration iBPM zooms ahead of traditional BPM in terms of agility, mobility, and intelligence. Other crucial benefits of iBPM include:
#1. Flexibility: iBPM efficiently couples with different workflows and tools rendering greater control over processes as well as more refined collaboration. Equipped with cloud and IOT capabilities, enterprises can now have greater control and insight from incoming and outgoing process data. Further, iBPM is easy to update and align with gradual as well as continuous process changes.
#2. Mobility: While mobility is now integral to enterprise operations, the same cannot be said for BPM. iBPM brings mobility to traditional BP. This is clearly a towering advantage for enterprise participants who can now access, monitor and analyse workflows from anywhere anytime.
#3. Intelligence: AI and data analytics are today being used to redesign legacy systems with capabilities to auto-perform the erstwhile repetitive routines. One of the significant benefits of using iBPM over its traditional sibling will be the former’s capability to perform routine workflow processes by itself with minimum error and higher efficiency than a human worker.
#4. Usability: iBPM despite its multiple functions and features is easy to use. You don’t have to be an expert or coder to use iBPM. The interface and functions are simple and easy to understand. With a little hands-on, an individual can handle even the advanced features easily.
iBPM helps enterprises to introduce greater efficiencies and competency in business workflow for a digital transformation unimaginable in the past. iBPM is still a relatively new technology, but its impact on simplifying business processes is undebatable. PSI’s versatile BPM services have assisted global and multinational enterprises to embrace new age solutions with legacy BPM for scalable, flexible and powerful business processes. With an expert team of developers, analysts and BPM industry experts, we help make the transformation from legacy to intelligent BPM genuinely effective and successful.
