Pratham Software (PSI) specializes in enterprise modernization and B2B SaaS, catering to clients across North America, Europe, Australia, and India. PSI partners with clients to drive digital adoption and modernization, leveraging expertise in Cloud, AI, and Data Science.
Enabled scalable agentic AI experiences within a B2B SaaS platform
Enabled scalable agentic AI experiences within a B2B SaaS platform
B2B SaaS company offering AI-driven knowledge platforms. Enables organizations to create interactive, intelligent experiences for users. Serves enterprise customers across learning, HR, and knowledge-driven industries.
Business Challenges
Retrofitting AI agent capabilities into mature applications
Scatterd knowledge availibility hindering decision making
Requirement for secure, tenant-aware access and control
Inefficient Customer Support and user experience
Solution Delivered
Built agentic AI layer with knowledge-driven agents for contextual guidance and actions
Multi-tenant platform with access control and policy guardrails
Integrated agent runtime for workflow execution and real-time actions
Developed no-code UI components for customizable agent-driven interfaces
Impact & Outcomes
Accelerated time-to-value by avoiding full platform rebuilds
Enhanced control over data access and agent behavior
Increased flexibility through customizable, tenant-specific AI experiences
Improved scalability of expertise across users and workflows
Explore our other case studies
Case study
Enabled scalable agentic AI experiences within a B2B SaaS platform
B2B SaaS company offering AI-driven knowledge platforms. Enables organizations to create interactive, intelligent experiences for users. Serves enterprise customers across learning, HR, and knowledge-driven industries.
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