Success Story Category: Other

Transformed an ebilling platform into a scalable, PCI-compliant payment backbone

The client provides an integrated eBilling and payment solutions for large enterprises across industries. It serves as the payment backbone supporting account receivable strategies at scale. PSI has been the strategic development partner for this solution since 2008.

Transformed support efficiency with Centralized AI Chatbot powered by Azure OpenAI 4o

A leading European construction ERP provider with 50+ years of market presence. The client was manually managing the internal and external queries, ranging from product support to payroll and troubleshooting that led to rising operational costs and slow response times.

Transforming construction planning through AI-powered material identification and LLM-based automation

A leading solution provider in the building construction industry. The client relies on LV (list of services) specifications—short and long descriptions—to determine required construction materials for various building projects.

Rebuilt a European sustainability platform, reduced infra costs by 30% with Azure

The client offers a digital platform that helps individuals and organizations build interconnected, collaborative sustainability plans. This project supports an environmentalist with 30+ years in sustainability, aiming to enhance planning, reporting and impact.

Transforming Delivery Operations for a Global Logistics Technology Provider

The client is a leading provider of mobile computing and data capture solutions specializing in supply chain and logistics operations. Their Electronic Proof of Delivery (ePOD) platform enables organizations to digitize delivery workflows, reduce paperwork, and gain real-time operational visibility.

Transforming workforce operations with integrated web and mobile experiences

A globally recognised workforce management (WFM) software provider serving shift-heavy industries. Its cloud-first platform spans rostering, time & attendance compliance, and self-service, helping enterprises reduce labour overhead and improve efficiency. The engagement focused on extending proven web capabilities into high-quality mobile experiences for distributed, on-the-move workforce users.

Re-engineering an event platform into a multi-tenant SaaS product for a destination management company (DMC)

A technology platform in the Destination Management Company (DMC) in MICE (Meetings, Incentives, Conferences, and Exhibitions) domain enabling organizations to design and deliver curated event and travel experiences. It supports distributed teams across geographies with complex proposal creation, vendor coordination and dynamic pricing.

Transformed an onboard digital commerce platform for airline industry. Cloud PoS uplifts passenger spend by 29%

The client is a European technology provider offering digital retail experiences for the airline and rail industry. Their platform enables on-board sales of duty-free items, food, and beverages while managing inventory, payments, and crew operations. PSI has partnered with them for over six years, enhancing both their POS application and backend systems.